SC811

SC811

Dedicated to the education, success, and safety of landmoving professionals and the public, South Carolina 811 the state’s resource for damage prevention of underground infrastructure.

the challenge

SC811 required an online presence to facilitate educational training, requests for utility locates, reports of damage, and regulatory compliance. They wanted the site to feel friendly and approachable, and to be usable for non-English speakers.


the solution

  • We implemented a site-wide language translator and also created a Spanish-language summary page that includes the most popular information and functions of the broader site.
  • We created logical interactions with various third-party tools in cases where the organization did not wish to fully integrate via API.
  • We implemented a live chat feature, allowing visitors faster access to SC811 personnel.
  • We implemented a video library to provide on-demand training and helpful information for homeowners and professionals.

The way the neon brand colors pop off the rugged, earthy textured imagery gives this site a vivid energy and user experience.

Ben Kiehl

Designer

Working with Beam & Hinge took the stress out of overhauling our website. They delivered a user-friendly design while improving functionality and performance. Their expertise and attention to detail made the entire process seamless. Highly recommend!

Teela Mikalauski

SC811

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